Privacy Policy

Label Hridya is dedicated to safeguarding the privacy of site visitors (the “Site”). We at Label Hridya want your buying experience to be joyful. Although we must gather certain personal information, we respect and uphold your right to privacy as stated in our privacy statement. The Site is covered by this privacy statement. Other websites that we link to are not covered by our Privacy Policy. You acknowledge that by using the Site, you are indicating your acceptance of our Privacy Policy. Do not use the Site if you disagree with this privacy statement.

Collection of Data

For the most part, you may use our website without providing any personal information. We gather non-personal information about you when you visit the website, such as your IP address and browser type. However, if you want to contact us, chat with us online, sign up for our newsletter and exclusive offers, or purchase goods and services from us, you’ll need to provide us with some information. When contacting us through our contact form, this might include your name, address or location, payment information, shipping information, phone number, email address, date of birth, date of the anniversary, etc., as well as any other details you want to share with us.

Please be aware that you must create an account with us to place orders for goods or services. We need your phone number so we can process your purchase and call you to let you know how it’s going. To keep you informed, this number could be provided to our delivery service courier. To provide you with a more individualised shopping experience, you may optionally opt to input your date of birth and gender.

By opting not to utilise a certain service or feature on the Site, you may always choose not to disclose information.

Usage of Information

We employ your personal data to carry out the services you ask for. We use the data we have about you, including the personal information you have provided, to: resolve disputes; troubleshoot issues; support safe transactions; collect overdue payments; gauge consumer interest in our services; notify you of offers, products, and services both online and off; personalise your experience; and identify and protect us from mistakes, fraud, and other criminal activity.

We may occasionally study data from many users to find issues or settle disputes, and we may search through your personal information to locate users who may be using several User IDs or aliases. Your personal information may be compared and reviewed for inaccuracies, omissions, and correctness.

You consent to our using your personal information to get in touch with you and send you communications that, in some cases, are tailored to your interests. These communications may include targeted banner ads, administrative notices, product offers, and communications pertinent to how you use the Site. You voluntarily consent to receive this information by accepting the User Agreement and Privacy Policy. We advise you to choose not to receive certain communications on your profile if you do not want to receive them. Your profile is always subject to modification.

Disclosure of Information

In some situations, we may use the information we have about you to send you information about new services and promotions that are specifically tailored to your interests. The operation of our Site may be supported by a number of other organisations (third party service providers). For instance, we may employ third parties to host our website, manage the different features that are made accessible on it, send emails, analyse data, offer search results and connections, and help with purchase fulfilment. The services offered via our Site may need some of these third parties to have access to your information. The same is true of third-party logistical services. These service providers will only be given access to information when they truly need it, and they will only be allowed to use it to carry out the specific services they are contracted to do in connection with our Site.

To assist safeguard you and other Users, we work with law enforcement, regulatory agencies, and other third parties to enforce laws relating to fraud, intellectual property rights, and other rights. Therefore, we can (and you authorise us to) disclose your name, city, state, phone number, email address, User ID history, fraud complaints, and purchasing history without warning in response to a verified request by law enforcement or other government officials regarding a criminal investigation or alleged illegal activity. Without limiting the foregoing, we will not voluntarily divulge your personal information to law enforcement or other government officials without your consent or unless we receive a subpoena, court order, or similarly compelling legal process unless we have a good faith belief that disclosing the information is necessary to prevent serious harm or financial loss, or to report suspected illegal activity. Your name, street address, city, state, zip code, country, phone number, email, and company name may also be disclosed to the owners of intellectual property rights under a confidentiality agreement if we determine in our sole discretion that doing so is necessary or appropriate as part of an investigation into fraud, intellectual property infringement, piracy, or other illegal activity. You hereby authorise us to do so.

We cannot guarantee that all of your private messages or other personal information will never be shared in ways not explicitly stated in this Privacy Policy due to the current regulatory environment. As an illustration (and without limiting the foregoing), under certain conditions, we may be required to provide personal information to the government or other parties, third parties may illegally intercept or access transmissions or private communications, or users may abuse or misuse personal information they collect from the Site. We thus can not guarantee that your personal information or private messages will always stay private, even if we follow industry-standard methods to preserve your privacy.