FAQ’s
PLACING AN ORDER
The typical delivery method takes 7 to 10 working days to deliver the order. And for expedited shipment, 3–4 days.
Debit/Credit cards, NetBanking, Google Pay, and UPI are all acceptable payment methods for Indian customers. In contrast, our international customers can pay with a debit or credit card.
We began as a one-human brand run by simply our founder, and today, thanks to all the love, we are a team of four. However, customer service is still handled by our team members because we do not yet have a real staff in place. It’s a little understaffed here due to their added responsibilities of packing, receiving orders, maintaining inventory, and other things. Since we are currently hiring, this won’t be a problem for very long.
Because we’re currently a small team at Label Hridya, we sometimes have limited inventory, making refunds impossible for us for now. As new and varied questions keep pouring in, we’ll keep updating this area for our customers. We’ll do our best to assist you!